Job Brief

As Branch Manager you will be responsible for coordinating and overseeing all branch operations, including staff hiring, training, and supervision. You will need to come up with appropriate strategies to increase productivity and performance levels in order to achieve the branch's financial targets by attracting new customers and partners, as well as retaining the already existing ones.

What We Expect

• Creating, implementing, and evaluating the branch’s business plan
• Designing and implementing financial performance plans, strategies, and any other operational activity
• Hiring new employees, training, mentoring, supervising, and disciplining administrative staff in order to ensure the overall efficiency of daily operations
• Assigning, overseeing, and monitoring administrative and financial tasks
• Keeping up to date on current banking regulations, policies, procedures, and protocols, and ensuring that employees are too
• Developing and implementing customer service procedures
• Ensuring that goals and deadlines are met and that projects are led in compliance with the institution’s policies and procedures and,
• Liaising with the head office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals
• Monitoring the financial transactions executed and the office activity performed at the branch office
• Auditing financial transactions and any other action executed by employees
• Preparing quarterly reports, daily revenues, and other administrative reports
• Overseeing the completion of thorough reports and analyses on the bank operations carried out in the branch office and,
• Analysing office activity and employee performance, identifying trends, and making appropriate recommendations and adjustments to current work methods and systems
• Overseeing office equipment maintenance, monitoring, calibration, and repair, as well as replacement of missing supplies, when necessary
• Building and maintaining strategic ties with the community, as well as networking with existing and potential customers in order to establish long-term, trustworthy relationships
• Ensuring all employees handle their clients’ activities in an accurate, unbiased, and profitable way, following high ethical standards when performing financial transactions
• Ensuring that employees comply with current Banking regulations and internal procedures
• Providing guidance, counselling, and consultation to employees in order to guarantee customer satisfaction
• Monitoring budgets and ensuring sales targets are met, motivating staff to achieve objectives
• Meeting with customers to solve issues or complaints and monitoring their feedback
• Developing relationships with the community and other businesses
• Communicating with colleagues of other branch offices
• Keeping detailed computerized records and reporting all of the branch office operations and activities, including employee performance.
• Ad-hoc tasks and projects when it’s needed

Required Skills

• Selling, marketing, and negotiating skills
• Excellent communication skills in English
• Smart and outgoing personality
• Knowledge of Microsoft Office
• A good team player with a positive attitude and a strong moral work ethic
• Knowledgeable about iGaming industry
• Sales focused, target-oriented and driven to excel
• Technology knowledge, energetic and hard-working

What We Offer

• Working and living in the sunny island of Malta
• Occasionally dynamic and fun events
• A competitive salary
• Fresh fruits and coffee daily basis
• Office in central location close to all amenities
• Monthly birthday celebration
• Opportunities to develop and grow
• Educational possibilities (training)
• Relocation assistance
• Assistance in acquiring a visa and work permit

Company Description

About Us

Platin Gaming is one of the major software developer companies with headquarters in Malta. Our core competencies are Sportsbook software development and slot games, virtual games (pre-recorded horse and dog racing). As a team of qualified individuals, we are aiming to bring more high-quality products into the iGaming market. Becoming a member of Platin Gaming staff, you can advance your career while involving in current projects or the complete lifecycle of brand-new projects. You can learn new technologies or get more specialized in the technologies you know. We encourage you to learn and follow new technologies, and also follow your career closely. If you are passionate about developing software and you are self-motivated, hungry for a challenge, and looking to make an immediate impact, apply now!

Please note this is not an entry level position.

You must be eligible to work in Europe to apply for this job.

We help you to relocate to Malta.

CONTACT US

Responsible: HR Manager
Phone: +356 2779 1501
Office Address: Level 0
109, Sir William Reid Street,
Gzira, GZR1033 Malta